VoipSwitch Manager (VSM4) – Linux graphical interface for managing the entire platform. The main functionality:

• • managing users accounts divided on types that limit users to particular services (wholesale, retail, callshops and others legacy account types)

  • managing rates sheets, tariffs

  • dialing plan

  • managing resellers accounts

  • protocol settings

  • system services, recurring payments, special tasks

  • advanced reporting, detailed information on the traffic, CDRs, export to various formats, filters (per route, destination, client, date/time, duration, cost etc.)

  • statistics – ASR, ACD, PDD and other parameters

  • balance reports

  • payments management

  • invoicing

  • PIN generator

  • multi-level access for main administrator and accounting or system engineers

The main characteristics of the management system:

• • Two Graphical User Interfaces with multi-level access:

    • • Linux application

      • Web management system

  • Simple configuration for SIP trunks

  • Management Interface works on central database of the whole system. There is no need to manage each application server separately.

  • System is prepared to send SNMP traps to monitor external systems about platform issues and performance.

  • Management system has full access to Call Detail Records (CDRs)

  • Real-time monitoring, live calls information, statistics at a glance ( number of connections, connected calls, registered users, ASR/ACD/ PDD and others)

  • Registered users details, gatekeepers/sip registrars status, system logs

  • Debug functionality for selected connections

VoipSwitch Class5 SIP Server support following voice supplementary services:

• • Call forwarding

  • Call waiting

  • Call hold/unhold

  • 3-way conferenc

  • multi-party conferencing initiated from the SIP endpoint (like SIP softphone, IP Phone etc)

  • Call transfer

  • Calling Line Identification presentation/restriction (CLI)

  • Barring of outgoing calls or incoming calls

  • Short Messages (SMS) support

  • Speed dial

  • Voicemail

Supported media:

• • Voice codecs: G711u, G711a, G723.1, G729a/b, GSM, iLBC_30, G726-32, G722/8k, AMR, AMR-WB, Speex/8k , Speex/16k, Silk/8k, Silk/16k, Silk/24k and Opus

  • Video codecs: h263 (1996), h263+ (1998), h264 and VP8

  • FAX codec: T.38

  • Transcoding between voice codecs

  • Media settings are configured per each endpoint (originating and terminating calls).

  • RTP inactivity time-out is configured as a global parameter on the whole

Authorization and accounting (billing) part is fully integrated with the softswitch engine into one application what makes the system exceptionally efficient as it utilizes internal billing procedures without having to connect to external systems (like Radius based billing engines). Moreover, this approach results in uniform interface that extend the platform functionality by joining accounts billing details with routing and switching settings in comprehensive manner.

The main characteristics of the billing system:

• • pre-paid and post-paid accounts (configured for each account separately)

  • real-time billing, prevent generating negative balance on user account even in case of multiple channels being used at a time from single user account

  • managing users accounts, blocking, setting limits

  • automatic accounts (PINs) generator

  • managing whole lots of created accounts (useful for bulk account management)

  • creating and managing rates sheets, attributing a rates sheet to an individual account

  • advanced rating system, defining special rating properties per destination or globally per sheet

  • time span in rating (ability to define peak and off-peak rates) for the whole rate table or individual entries in the rate table

  • payments reports

  • alerting procedures on low account balance, alerts sent to customers via email

  • billing for terminators (costs control)

  • profit reports

  • recurring payments (monthly, daily or others, for example monthly payment for DID number) associated with particular account

  • invoicing: comprehensive invoices generator, invoices available to customers through the web interface or sent by email (in PDF format)

  • detailed calls history reports, available for customers from the web interface (excel or txt format), , also can be sent along with invoice in pdf format

  • detailed calls history reports for vendors

  • export/export accounts from/to excel or txt file

  • import/export rates sheets from/to excel or txt file

  • all accounts and billing information stored in SQL database

  • billing cycle starts at the day of Customer signup or activation

The Onlineshop is a module whose role is to handle electronic transactions. It allows for payments by credit cards, Paypal and various e-wallet solutions. As of today there is more than 50 different payment gateways supported by the onlineshop.

The module is a web application running on nginx (Linux). It is fully integrated with VUP and mobile RCS clients.

The types of supported transactions include:

• • Credit cards payments
  • Electronic wallets
  • In app mobile payments (Apple, Google)
  • International Mobile Top UP (IMTU)
  • User to user balance transfer

Transactions can be initiated by a client or by the platform. The latter divides into:

• • Subscriptions –  periodic payments, e.g. for a plan or DID
  • Autorecharge – automatic payment triggered by the low account balance