Softswitch

Key Features

Routing

  • Least Cost Routing

  • Load balancing/sharing for termination endpoints

  • Traffic failover with multiple “waterfall” levels

  • Multiple routing plans

Billing

  • Support for Prepaid and Postpaid services

  • Subscriptions and Packages

  • Real time multi-layer charging

  • Multicurrency support

  • Mobile Top-up support

Live Call Monitoring

  • Graphical user interface which shows real time information

  • Active call list details

  • Detailed SIP logs

  • Total calls monitoring (Connected, pending and Failed)

Media Gateway (VoIP Box)

  • Interactive Voice Response (IVR) system with xml based flow scenarios

  • Calls recording

  • Calls transcoding

  • Multi language support

  • Customizable IVR scenarios

Reporting

  • Traffic reporting for calls and SMS

  • Charts reports for concurrent calls, calls duration and ASR

  • Sales reports for payments, cost and revenue

  • Users reports with full CDR

Client Management

  • 3 types of clients (Retail, Wholesale and IP PBX)

  • 3 Level resellers plus 1 level of commission-based Agents

  • Client wise separate IVR, currency and language management

DID Management

  • DID Extensions

  • Personal DID management with online DID purchase

  • Supports multiple currency

  • Advanced and customizable Interactive Voice Response (IVR) scenarios

  • Integration with APIs of more than 20 DID providers

Web Portal with WebRTC

  • Self-care portal for retail and business customers

  • Click to call with video, HD audio, file sharing and chat

  • Group chats

  • Video calling

  • Present and IM

Online payments

  • Mobile payments with Apple inApp, Google, Paypal etc.

  • Integration with more than 50 credit card payment providers!

  • Vouchers via web, mobile app or IVR

STIR/SHAKEN

STIR/SHAKEN is an industry-wide initiative to restore trust in our voice communications. Its goal is to prevent fraudsters from scamming consumers and businesses through robocalls and illegal phone number spoofing, while making sure that legitimate calls reach the recipient.

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